Blue Marina Hotel & Spa

Good city center location, hotel is re decorated, looks clean,breakfast is very poor, not many choices to eat on buffet and there is no hot drink choices on breakfast. Hotel room hasn't got any kettle and there is no way you can get shower space,

The main problem is condition of the room: it require a deep refurbishment. Breakfast is very limited.

This was a terrible experience. Asked for a room change due to the continuing building work going on at this hotel. It’s trading during a major overhaul. Work starts at 8am through to some days 8pm. There’s no way you can relax on the day. The second room we where moved to had a tiny window with a view to shock anyone. Photo uploaded. Walls are paper thin we could hear every sound from the room next door. A telephone conversation including the call responder could be heard as if we were all in the same room. Poor fitted flooring. The wardrobe was free standing and when the door was open the whole thing rocked forward and had to be held to stop it falling on us. The breakfast room which was a previous basement has had a poor re fit and there was a strong smell of sewage in the mornings. We where told all rooms were non smoking yet the smell of smoking was strong in both of the bedrooms we had been allocated. I spoke to reception regarding this issue to be told it’s the workman smoking outside the back door and leaving the door open, plus people standing by the enterance of the hotel’s automatic doors. The second bedroom we where relocated to had several a/c units outside of the window which kept us awake . We had four nights here and did not get any good rest. Continental breakfast was very basic, all of the choice was uncovered and had flys over it . Staff in this area spent most of the time on there mobile phones, The breakfast room was clearly still under construction!. A positive is the Wi-Fi signal was good but different code depending what floor you where on. Hotel is very close to the Main Street with traffic at all times. Sirens from emergency services day and night. We over heard many guests complain about the noise from builders and very thin walls.

Good hotel, you get what you book. Good service, staff was decent

Staff were so lovely and accommodating however the room did not have certain things as stated. The hot water fluctuates so unfortunately couldn’t have showers when we needed to. There was limited things to do in the area. Recommend if you are on a really short break

The staff were brilliant but the hotel was just not to my liking. I did not get the room I booked and even when moved to another room it looked nothing like the picture on the website for a deluxe room. My window didn’t shut and it was cold and noisy. The bathroom is very small and no hot water on first night. Also the shower had no power. The rooms are not soundproofed and I could hear every conversation and everything else for the 2 nights I stayed. The people in the room next to me were up all night until 6am and then went to sleep! My bed was in an awful condition and looked broken. My aircon to put heat didn’t work because the windows didn’t close. The breakfast was awful, I went to eat out first day. It’s served in this kebab place next door that smells and is dirty. It looked a mess. The hotel however is in an area close to the shopping mall and eateries. I cannot fault the staff who were very friendly and welcoming and I got offered tea throughout. It is actually value for money because of its location as I went for shopping anyway, but I won’t be returning.